Welcome to the VK Health FAQ section! Here, we’ve answered some of the most common questions to help you shop with confidence.

1. What types of products does VK Health offer?

VK Health specializes in organic and health-related products, including natural remedies, skincare, supplements, and wellness essentials to support your healthy lifestyle.

2. Where are you based?

We are proudly based in the UK and cater to customers nationwide.

3. Do you ship internationally?

Currently, we only ship within the UK. Stay tuned for updates as we plan to expand our shipping options.

4. How can I place an order?

Placing an order is easy:

  1. Browse our website and add items to your cart.
  2. Proceed to checkout, fill in your details, and make a secure payment.
  3. You’ll receive an email confirmation once your order is placed.

5. What payment methods do you accept?

We accept all major debit and credit cards, as well as other secure payment options available at checkout.

6. How long does delivery take?

  • Standard delivery: 3-5 business days.
  • Express delivery: 1-2 business days (if available).
    Orders are dispatched promptly, and tracking details are provided via email.

7. Can I return or exchange a product?

Yes, you can return products within 14 days of receiving them, provided they are unused, unopened, and in their original packaging. Please check our Return Policy for detailed information.

8. What if my product arrives damaged?

If your product is damaged or defective, please contact us at info@vkhealth.co.uk within 48 hours of delivery with photos of the item. We’ll resolve the issue promptly.

9. Do you offer refunds?

Yes, we provide refunds for eligible returns. Refunds are processed within 5-7 business days after receiving the returned item.

10. How can I contact customer support?

You can reach us at info@vkhealth.co.uk. Our team is happy to assist you with any queries or concerns.

11. Are your products cruelty-free and eco-friendly?

Yes, we are committed to offering products that are cruelty-free and aligned with sustainable practices.

12. Do you offer discounts or promotions?

Yes, we frequently run special offers and promotions. Sign up for our newsletter to stay updated on the latest deals.

Have more questions? Feel free to reach out to us at info@vkhealth.co.uk. We’re here to help!