Effective Date: [09-12-2024]

Welcome to VK Health! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, vkhealth.co.uk, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit/debit card details or other payment methods (processed securely via third-party payment processors).
  • Account Information: Username, password, and preferences when you create an account.
  • Order Details: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, operating system, and browsing behavior (via cookies and analytics tools).

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.
  • To provide customer support and respond to inquiries.
  • To send updates, promotions, and other marketing communications (you can opt-out at any time).
  • To improve our website, products, and services based on user behavior and feedback.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties for payment processing, shipping, and website hosting.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Track website usage and performance.
  • Deliver personalized content and advertisements.

You can manage cookie preferences through your browser settings.

5. Data Security

We prioritize the security of your personal information by:

  • Using SSL encryption to protect data transmission.
  • Limiting access to personal data to authorized personnel.
  • Regularly updating our security protocols and systems.

Despite our efforts, no online data transmission or storage system is 100% secure.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data (subject to legal obligations).
  • Object to data processing for direct marketing purposes.
  • Withdraw consent for data collection and processing.

To exercise your rights, contact us at info@vkhealth.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VK Health
Email: info@vkhealth.co.uk